SHIPPING & RETURNS
Any questions you have that can not be answered here please contact us.
WHEN MY ORDER SHIPS WILL I RECEIVE CONFIRMATION?
Yes. When your order has shipped, you will receive an email notification and a tracking number. You can also check your order status by logging in and visiting the My Account section.
WHAT SHIPPING METHODS ARE AVAILABLE?
Orders ship via our preferred carrier, United Parcel Service, unless indicated otherwise on your order. The customer is responsible for all shipping and freight charges; the default delivery method is FOB, unless stated otherwise. Please note, we do not ship to PO boxes. Please allow 1-2 business days to process all orders.
To ensure the safety of large orders we automatically require a signature upon delivery for all cartons over $500.
DO YOU HAVE A WILL CALL OPTION?
No. Sorry, but we do not have a will call option at this time. We will have the option to pivk up your order personally soon.
WHAT IF DELIVERED MERCHANDISE IS DAMAGED?
Please inspect your merchandise before printing. We cannot accept returns on decorated or washed garments under any circumstances. All claims for shortages and damages must be made within 7 days of receipt of merchandise.
Customers must report all merchandise shortages, overages, or damages to the BELLA+CANVAS Customer Support Department within 7 days from merchandise receipt.
For any additional questions, or to obtain a complete list of DOG BLANKS Terms & Conditions, please contact DOG BLANKS Customer Support:
Monday – Friday, 8:00 a.m. - 4:30 p.m. PST
Tel: 818-288-2981
General Inquiries: info@dogblanks.com
Please inspect your merchandise before printing. We cannot accept returns of decorated or washed garments under any circumstances.
Return requests must be made within 7 days from merchandise receipt, and must be approved in writing by DOG BLANKS Customer Support. All returned merchandise must be accompanied by a RA # (Return Authorization #). All returns and exchanges are subject to a 20% restocking fee in addition to freight.
Customers will be responsible for all freight and shipping charges on items returned that are not the result of DOG BLANKS error.
For any additional questions, or to obtain a complete list of DOG BLANKS Terms & Conditions, please contact DOG BLANKS Customer Support:
Monday – Friday, 8:00 a.m. - 4:30 p.m. PST
Tel: 818-288-2981
WHAT IS MY TIME FRAME FOR RETURN REQUESTS?
Return requests must be made within 7 days after receipt of merchandise. All returned merchandise must be accompanied by a (RA#) Return Authorization Number. All returns and exchanges will be subject to a 20% restocking fee in addition to freight.
WHO IS RESPONSIBLE FOR RETURN SHIPPING COSTS?
Customer will be responsible for all freight and shipping charges on items returned that are not the result of Sellers error.
Custom and special orders cannot be cancelled once they have been entered into production.
ARE RETURNS ACCEPTED ON CLOSEOUT ITEMS?
All sales are final on closeout items; returns are not accepted on closeout items under any circumstances.
WHAT ARE CUSTOMER SUPPORT HOURS?
Customer Support: 818-288-9281
Monday - Friday
7:30 a.m. - 4:30 p.m. PST